Shipping policy

Processing Time

We ship worldwide from our production partners in the USA. All orders are made-to-order and printed especially for you. Processing typically takes 2-7 business days before your order ships. During peak seasons or promotional periods, processing may take slightly longer.

Shipping Methods & Timeframes

Australia (Domestic):

  • Standard Shipping: 5-10 business days after production
  • Express Shipping: 3-5 business days after production

International Shipping:

  • Standard International: 10-20 business days after production
  • Delivery times may vary depending on customs clearance

Shipping Costs

  • Australia: $14.95 AUD flat rate
  • International (USA, UK, EU & more): $24.95 AUD flat rate

Express shipping is available for Australian domestic orders at an additional cost of AUD $20.00. GST is included in all product prices — no additional tax is added at checkout.

Order Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.

Print-on-Demand Notice We partner with trusted print-on-demand providers to create your products fresh after you order. This means:

  • Reduced waste and environmental impact
  • High-quality, made-to-order products
  • Slightly longer processing times than pre-made items

Delivery Issues If your order hasn't arrived within the expected timeframe, please contact us at support@gracioust.store and we'll help track it down.

Multiple Items Orders containing multiple items may ship separately from different fulfillment centers to ensure faster delivery.

Address Accuracy Please ensure your shipping address is correct. We cannot be responsible for orders shipped to incorrect addresses provided at checkout.